Privacy Policy
Supirikitchen.lk Privacy Policy
Welcome to the www.supirikitchen.lk website (the “Store”) operated by Supirikitchen (pvt) Ltd & Powered by NagaIT Solution Ltd.
This Privacy Policy explains how processing of personal data that you provide to us, or that we collect from you whilst you visit our Site. We do update this Policy from time to time so please do review this Policy regular. You may browse and access information contained within this website without providing personal information. Where you voluntarily provide personal information (e.g. through online forms or email requests), at minimum your personal information as directed would be retained. Some information, however, is automatically retrieved while visiting our site, such as site browsing patterns. Please be assured that in the event that any personal information is sourced this information in aggregate form only would be used so that no effort is made to identify individual visitors.
For more details kindly read following sub sections.
COLLECTION OF INFORMATION
Information That You Provide to Us
contact information including: name; address; phone number; email address;
purchase and/or payment information including credit card or similar payment information that you intend to purchase with; billing and delivery address;
information about your purchases including: the goods purchased and how many;
information about and/or to support complaints made in connection with the Platform or goods and/or services purchased via the Platform;
If you choose to provide us with any additional information, such as in response to questionnaires for market research / analytics. This may include marital status, nationality, gender, date and/or year of birth, annual income, monthly spending and user preferences. If you prefer not to provide such information, the use of our services and products will not be affected.
Information That We Collect Automatically
A copy of any correspondence with us, including any verification information we ask for, if you contact us for any reason (such as our customer service department chat service, telephone or email).
Details of transactions and communications over the Platform, including the types and specifications of the goods sold and purchased, pricing and delivery information, any dispute records, communications over the Platform and any information disclosed in any discussion forum.
Details of Platform buying activities, for these purposes we will automatically collect information from your device. Specifically, this collected information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and details of how you have interacted with our Platform and the goods and services available on it. In addition, we gather information about the Platform and visitors to the Platform including browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors. Some of this information may be collected using cookies and similar tracking technology, as explained further under the section “COOKIES” below. Where we are required by applicable law, we will seek your prior consent to the collection of information using cookies and similar tracking technologies.
Information That We Receive from Third Parties
Social media platforms if you choose to register for a Platform account via a social media account. Exactly what information we receive will depend on your privacy settings with the applicable platform, but would typically include basic public profile information such as:
Your social media username, nickname or username
Your social media profile picture
Country
Company name (if applicable).
Third parties that are engaged by us to provide verification services such as conducting suitable money laundering, fraud and “Know Your Customer” checks on Buyers. This may include your name, email address, company details and contact information.
On occasion we include links to third parties on this Website. Where we provide a link, it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
COOKIES
This section explains how we use cookies and similar technologies (we refer to them collectively as “cookies“) to recognize you when you visit our Platform. It explains what these technologies are and why we use them, as well as your rights to control them.
What are cookies?
A cookie is a string of information that is sent to your browser and stored on your computer’s or mobile device’s hard drive. If you do not de-activate or erase the cookie, each time you use the same browser or device to access the Platform, our web servers will be notified of your visit to the Platform and in turn we may have knowledge of your visit and the pattern of your usage.
Cookies set by the site or app owner (in this case, supirikitchen store) are called “first party cookies“. Cookies set by third parties other than the website owner are called “third party cookies“. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.
Cookies are also categorized as “session cookies” (which are erased once you close the browser or shut down the device) and “persistent cookies” (which remain even after closing the browser or shutting down the device/application and which are activated each time you visit the Platform). Session cookies use encrypted data to authenticate you. Persistent cookies do not store account numbers or passwords. We use both session cookies and persistent cookies.
Why we use cookies?
We use first- and third-party cookies for several reasons.
Some cookies are required for technical and/or security reasons in order for our Platform to operate, and we refer to these as “essential” or “strictly necessary” cookies. First party cookies are mainly served to enable basic functionality on our Platform; including web analytics cookies that help us understand how users use our web pages and how we can improve their use. For example, we use essential or strictly necessary cookies to enable us to remember goods added to your shopping basket and to recognize you when you sign into your account.
We also use social media cookies. You may register for Platform membership and “share” Platform content through social media such as Facebook and Twitter. Sometimes we embed videos from websites like YouTube. These websites have their own privacy policies which govern their use of information, which you can find on the respective websites.
We also use cookies to enable us to track and target the interests of Platform visitors to enhance the experience on our Platform by researching visiting patterns and conduct interest-based advertising; assisting our partners to track user visits to the Platforms; and to track progress and participation in promotions and the success of our email marketing campaigns. We use first- and third-party cookies for these purposes.
HOW TO CONTACT US
Coordinator for inquiries and Customer information Hotline: “714 248248” or by Emailing to [email protected]