Refund and Returns Policy

**Terms and Conditions**

Welcome to SupiriKitchen.lk. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

**1. General**

1.1 These terms and conditions (the “Terms”) apply to the use of this website and the purchase of products from SupiriKitchen.lk.

1.2 By using this website and/or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, do not use this website.

**2. Registration and Account**

2.1 To use certain features of the website, you may need to register for an account.

2.2 You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

**3. Orders and Payment**

3.1 By placing an order on our website, you are offering to purchase a product subject to these Terms.

3.2 All orders are subject to availability and confirmation of the order price.

3.3 We accept payment via Visa Master Amex Card or Conpleted bank payment within 24 hours.

3.4 Prices are subject to change without notice but changes will not affect orders that have already been accepted.

**4. Shipping and Delivery**

4.1 We will make every effort to deliver goods within the estimated timescales; however, delays are occasionally inevitable due to unforeseen factors.

4.2 Risk of loss and title for products pass to you upon delivery of the products.

**5. Returns and Refunds**

5.1 We accept returns within 6 days of delivery. The product must be in its original condition and packaging.

5.2 To initiate a return, please contact our customer service team at 0714 248 248.

5.3 Refunds will be processed within 3 days of receiving the returned item.

**6. Intellectual Property**

6.1 All content included on this site, such as text, graphics, logos, images, and software, is the property of SupiriKitchen.lk or its content suppliers and is protected by copyright laws.

6.2 You may not use, reproduce, or distribute any content from this website without prior written permission from SupiriKitchen.lk.

**7. Limitation of Liability**

7.1 To the fullest extent permitted by law, SupiriKitchen.lk shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the products or services.

**8. Governing Law**

8.1 These Terms shall be governed by and construed in accordance with the laws of Srilanka consumer affairs, without regard to its conflict of law principles.

**9. Changes to Terms**

9.1 We reserve the right to make changes to these Terms at any time. Your continued use of the website following any changes will constitute your acceptance of the new Terms.

**10. Contact Us**

If you have any questions about these Terms, please contact us at [email protected].

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