Terms and Conditions

Terms and Conditions

1. **Introduction**
– Welcome to SupiriKitchen.lk by Home Plus. These terms and conditions outline the rules and regulations for the use of our website and services.
– By accessing this website, you accept these terms and conditions in full.

2. **Definitions**
– “We,” “us,” “our” refers to SupiriKitchen.lk.
– “You,” “your” refers to the customer or site visitor.

3. **Ordering and Payment**
– Order has to be placed online completing proper payments and address provided.
– List accepted payment methods

• Visa MASTER Amex
• Bank transfer
• Qr payments

– Outline any applicable taxes and additional charges.

4. **Pricing and Promotions**
– Promotions and piercing are limited offers.
– Include details on any promotions or discounts, including their terms and expiration dates.

5. **Shipping and Delivery**
– Provide shipping options, costs, and delivery timeframes.
– Mention the geographical areas you deliver to.
– Outline any conditions for free shipping, if applicable.

6. **Returns and Refunds**
– Clearly explain your return policy, including timeframes for returns.
– Describe the process for returning items and receiving refunds or exchanges.
– Specify any conditions (e.g., items must be unused, in original packaging).

7. **Warranties and Guarantees**
– Outline any warranties or guarantees on your products.
– Include information on how to make a warranty claim.

8. **Customer Responsibilities**
– Provide guidelines for the proper use of products.
– Include any user conduct expectations when interacting with your services or website.

9. **Privacy Policy**
– Mention that your privacy policy governs the handling of personal information.
– Provide a link to your detailed privacy policy.

10. **Intellectual Property**
– State that all content on the website, including text, graphics, and logos, is owned by or licensed to [Your Company Name].
– Prohibit unauthorized use of your intellectual property.

11. **Limitation of Liability**
– Limit your liability for any indirect or consequential losses.
– State that your total liability is limited to the amount paid by the customer for the product or service.

12. **Changes to Terms**
– Reserve the right to change these terms and conditions at any time.
– Inform customers how they will be notified of changes.

13. **Governing Law**
– Specify the jurisdiction that governs these terms and conditions.

14. **Contact Information**
– Provide contact details for customer service inquiries and support.

### Example Clause

**Returns and Refunds**

“We want you to be completely satisfied with your purchase. If you are not satisfied with your product, you can return it within 30 days of receipt for a full refund or exchange. Returned items must be unused, in their original packaging, and in the same condition as received. To initiate a return, please contact our customer service team at [[email protected]] or [phone number] with your order details. Please note that return shipping costs are the responsibility of the customer, unless the item received was incorrect or damaged.”

These terms and conditions aim to be customer-friendly while protecting your business. Always consult a legal professional to ensure your terms are comprehensive and compliant with relevant laws.